“Cognition quickly and effectively understood our technical landscape and how best to optimize it to reduce costs and increase adoption – something that we’d been struggling to address for years!”
Matt Meyer
CEO
@ Taylor Vinters
The Brief
Taylor Vinters knew they needed to invest in their IT to improve ways of working, but due to a combination of legacy systems and siloed decisioning they didn’t know what they had and where to start.
What we did
We explored how to consolidate and upgrade Taylor Vinters’ IT systems by:
- Working closely with the exec team to understand their goals and concerns.
- Performing a system audit to understand the existing tech landscape.
- Interviewing users on their experiences with core systems.
- Mapping overlaps in their tech landscape.
- Identifying business risks within IT.
What was the
outcome
We provided a detailed report which included:
- How to consolidate the client’s tech landscape to streamline processes and reduce licence costs by 28%.
- Tech Design Principles to smash through siloes by embedding structured and collaborative decisioning.
- Restructuring their innovation team to capture user feedback on systems and deliver continuous improvement.
The Cognition Difference
With our people-centric approach we:
- Identified quick wins to improve user adoption.
- Coached the exec team on how to maintain a streamlined and effective tech landscape.
- Focussed on how to get optimal value from the systems they’d already invested in.
