“Cognition have been instrumental in helping us determine our roadmap for strategic initiatives. They truly understand our needs as a business and go above and beyond to support and empower us to achieve our strategic goals.”
AUBRIE TOWN
STRATEGIC PROGRAMME DIRECTOR
@ Vouchercodes
The Brief
VoucherCodes wanted to understand their tech landscape and how to optimise their investment in existing systems to deliver efficiencies across the business.
What we did
We explored how to consolidate and upgrade their IT systems by:
- Working closely with the exec to understand their goals and concerns
- Performing a system audit to understand the as-is tech landscape
- Interviewing and surveying users on their experience with core systems
- Mapping overlaps in their tech landscape
- Identifying opportunities to streamline ways of working
What was the
outcome
We provided them with a detailed report which included:
- How to consolidate their tech landscape to streamline processes and optimise ways of working
- Tech Design Principles to embed structured and collaborative decisioning
- A roadmap for delivering efficiencies across the business through their technical landscape
The Cognition Difference
With our people-centric approach we:
- Identified quick wins to improve user adoption and engagement.
- Coached the executive team on how to maintain a streamlined and effective tech landscape.
- Focussed on how to get optimal value from the systems they’d already invested in.
