“One of the great things about working with Cognition is that they become an extension of your team. As a result, they really consider the cultural impact that technological change will bring and take into account how best to manage this and futureproof your business.”
Ed Turner
Chairman
@ Taylor Vinters
The Brief
We were brought in to enhance Taylor Vinters’ strategy review by taking a broad look at the organisation and identifying opportunities to improve resilience and agility within their teams.
What we did
Within four weeks we undertook:
- Staff and leadership team survey and interviews.
- Analysis of qualitative and quantitative data to identify patterns and insights.
- Diagnosis of key areas of technical and cultural disconnect across the business.
What was the
outcome
A people-centric business report providing strategic guidance on three key areas:
- Updating Taylor Vinters’ tech stack, including CRM.
- Improving structured internal comms to enhance employee engagement.
- Simplifying and automating work allocation to reduce time spent on non-billable tasks.
The Cognition Difference
In order to enhance Taylor Vinters’ overall strategy:
- Our team immersed itself in the business, rather than being consigned to a silo.
- Our report offered an integrated approach to technical and cultural pain points.
- We diagnosed the underlying factors in the client’s resistance to technology, and provided people-centric recommendations to
overcome it.
